Return Policy

Organic Body Shop Corp.

We appreciate your business and understand people may have allergies or may not like a products. We do our best make product you will love.

We accept returns as follows

To request a return:

  1. Email info@organicbodyshop.ca and include your Order Number with the name of the product(s) you wish to return. You can find your Order Number in your Order Confirmation email.
  2. Your return request will be processed by Organic Body Shop- Order Services Team who will provide further instructions, including how to ship the product(s) to Organic Body shop corp.

Please note: you will be responsible for the shipping costs associated with sending your returned product(s) to Organic Body Shop

We strongly recommend that you obtain tracking information for your package.

Organic Body Shop reserves the right to request the reasonable opportunity to inspect the product(s) in question once returned. Organic Body Shop reserves the right to refuse or deny a return request or refund at any time, at our discretion.

The customer must pay for the return shipping.

We not allow returns or exchanges on any opened, unsealed, or used products.

All open items are non-refundable/non-exchangeable due to hygienic and hygiene reasons. reasons.

We can not guarantee how a shipping company will handle your order.

We are not able to always refund on crushed items (for example: bath bombs- as they are still usable) . It will be decide on a case by case basis.

Any shipped items with damages -you must submit photos first.

We will exchange or refund a product if it has not been opened, damaged or used.

All returned items must be in the original condition with the original packaging and must be returned within 30 days of purchase with an authentic receipt-or order number.

Shipping charges will not be refunded or credited.

We reserve the right to deduct the shipping costs from returned/exchanged items that had originally qualified for free shipping.

If you receive a incorrect item and wish to return it. We will attempt to add it to your next order. And discuss this on a case to case basis.

Please contact us for any questions



Copyright Organic Body Shop Corp. since 2005

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